We instructed to buy a picture for a good regular American client at auction
Duly booked a phone bid, guess what happened?. They rang us at 10am, just when we open and so did standholder, bid was missed upsetting our client.
She was prepared to pay 2.5 times what item made in the auction doing the client out of money as well as the auctioneers.
Its hard to understand why not enough time is allowed to allow telephone bid to happen, of course in ideal world one would leave a bid but the world is not ideal. Wonder if it would of made a quarter of what out client was prepared to pay if we had left a bid.
Anyway hard to know how to move forward, disappointed client no doubt if seller knew they would be highly unhappy too.
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Lyon Oliver
December 07, 2023
Oh Dear. But I have always foundTopbannans excellent on service .Bidding by telephone or online is fraught with problems.This is not a hundred percent activity.I remember a case where at an auction in the channel island a rival dealer pulled a telephone plug out of the wall.You can leave a covering bid but most auctions will use this to bid against you on line. In life they says two things are certain.Death and taxes. Remote bidding is not one of these.