Caveat emptor but not at Top Banana Antiques
Caveat Emptor: Why Trust Matters When Buying Antiques
"Caveat emptor" — buyer beware.
It is an old phrase, but one that still matters in the antiques world.
Recently, there has been a lot of discussion on social media about buyers discovering items they believe were misrepresented, incorrectly described, or in some cases not genuine antiques at all.
The internet has made buying antiques easier than ever, but it has also created new challenges. Beautiful photographs and confident descriptions do not always tell the whole story. Knowledge, experience and honesty still matter.
At Top Banana Antiques, we believe buying antiques should be enjoyable, not stressful.
Everything purchased through our website www.topbananaantiques.com is guaranteed. We do our utmost to ensure every item is carefully checked, accurately described and photographed honestly. Any faults or issues are clearly mentioned, because customers deserve to know exactly what they are buying.
Our online customers also have the reassurance that items are returnable, giving them confidence when buying from a distance.
Behind the scenes, we also rely on experience. Between our shop staff, we have over 132 years of combined knowledge in the antiques trade, helping us identify, research and value the objects that pass through our hands.
Of course, no dealer can know everything. Antiques are a vast and complicated field, and even experienced people continue learning throughout their careers.
But the relationship between dealer and customer should always be built on trust. Of course we don't mind good buys slipping through we never change dealers prices in Top Banana Antiques, if underpriced but we do correct any mistakes and remove any reproductions.
Caveat emptor may mean "buyer beware", but the best dealers understand that trust is earned — one honest description, one carefully checked item and one satisfied customer at a time.
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